Twenty documents.
Plain language. No fine print.
Health data is sensitive. We treat it that way — and we say so on the record. Below is every document that governs how Pivotical works, organised by topic. If something is unclear, mailadmin@pivotical.inand a human writes back.
Documents
20
Live now
4
Regions covered
4
Last update
May 2026
Core terms
- B01
Terms of Service
What you agree to when you use Pivotical.
- B02
Privacy Policy
What we collect, why, and how long we keep it.
- B03Coming soon
Acceptable Use
What Pivotical is for, and what it isn't.
- B04
Medical Disclaimer
Pivotical is not a clinician. It supports your care, it doesn't replace it.
Data & processing
- B06Coming soon
Data Processing
How we process data on your behalf when you connect external accounts.
- B07Coming soon
Cookie Policy
What cookies and similar storage we use, and why.
- B08Coming soon
Sub-processors
The third parties that handle parts of our infrastructure.
- B10Coming soon
Retention & Deletion
How long we keep data, and how to delete yours.
Regional notices
- B12Coming soon
DPDP Notice (India)
Your rights under India's Digital Personal Data Protection Act.
- B13Coming soon
GDPR Notice (EU/UK)
Your rights under the General Data Protection Regulation.
- B14Coming soon
CCPA Notice (California)
Your rights under the California Consumer Privacy Act.
Users & access
- B11Coming soon
Children's Privacy (COPPA)
Pivotical is not for children under 13.
- B15Coming soon
Caregiver Terms
How shared access works for family and carers.
- B16Coming soon
Beta Programme Terms
What's different while Pivotical is in private beta.
Operations
- B09Coming soon
Security Overview
Encryption, access control, and incident response.
- B17Coming soon
Refund & Billing
How subscriptions, refunds, and cancellations work.
- B18Coming soon
Accessibility Statement
Our commitment to WCAG-aligned design and ongoing audits.
- B19Coming soon
Responsible Disclosure
How to report a security issue. We answer.
- B20Coming soon
Contact & Grievance
How to reach our DPO and grievance officer.